This English text is a translation provided for information only. The legally binding version is the Russian one, available at this page. In the event of any discrepancy, the Russian version prevails.
1. DEFINITION OF TERMS
The personal data privacy policy currently in force (hereinafter — the Privacy Policy) uses the following terms:
1.1. "Administration of the Company's website (hereinafter — the Website Administration)" — the group of specialists (or a single specialist) representing the interests of the organisation (hereinafter — the "Company") whose duties include managing the website, that is, organising and/or processing the personal data received through it. To perform these duties they must have a clear understanding of why the information is processed, what information is to be processed, and what actions (operations) are to be carried out with the information received.
1.2. "Personal data" — information relating directly or indirectly to a specified or identifiable natural person. In the text of this Privacy Policy the terms "Personal data" and "personal data" are identical.
1.3. "Processing of personal data" — any operation (action) or set of operations that the Website Administration performs with personal data. Data may be collected, recorded, systematised, accumulated, stored, updated (where necessary refreshed or amended), retrieved, used, transferred (disseminated, provided, made accessible), anonymised, blocked, deleted and destroyed. The operations (actions) listed above may be carried out both automatically and manually.
1.4. "Confidentiality of personal data" — a mandatory requirement placed on the Website Administration, or any other official working with the User's data, to keep the information received secret and not disclose it to outsiders, unless the User who provided the personal data has given consent, and where there is no lawful ground for disclosure.
1.5. "User of the Company's website" (hereinafter — the "User") — a person who has visited the Company's website and who uses its programs, products and services.
1.6. "Cookies" — short fragments of data sent by a web browser or web client to a web server in an HTTP request each time the User attempts to open a page of the Company's website. The fragments are stored on the User's computer.
1.7. "IP address" — the unique network address of a node in a computer network built on the TCP/IP protocol.
2. GENERAL PROVISIONS
2.1. Viewing the Company's website, as well as using its programs, products and services, implies automatic acceptance of the Privacy Policy adopted and published on it, which entails the User providing personal data for processing.
2.2. If the User does not accept the Privacy Policy in force, the User must not use the Company's programs, products and services, and must not provide personal data for processing.
2.3. The Privacy Policy in force applies only to the Company's website. If the User follows links placed on that website to third-party resources, the Company bears no responsibility for such or any subsequent actions.
2.4. Verifying the accuracy of the personal data provided by a User who has accepted the Privacy Policy is not among the duties of the Website Administration or the Company.
3. SUBJECT OF THE PRIVACY POLICY
3.1. Under the Privacy Policy in force, the Website Administration and the Company are obliged to ensure absolute confidentiality and not to disclose the personal data provided by Users who register on the website and/or provide their personal data by completing and submitting the relevant web form on the Company's website.
3.2. To provide personal data, the User completes the electronic forms (web forms) placed on the Company's website. The User's personal data subject to processing are:
3.2.1. surname, first name and patronymic;
3.2.2. contact details (landline and/or mobile telephone number, fax number, email addresses);
3.2.3. location (with the country and city specified);
3.2.4. other data, where necessary.
3.3. Protection of the data transmitted automatically when advertising blocks are viewed and when pages carrying the system's statistical scripts (pixels) are visited is provided by the Company. Such data include:
- IP address;
- information from Cookies;
- information about the browser (or other program through which advertising is displayed);
- the time of the visit to the website;
- the address of the page on which the advertising block is placed;
- the referrer (the address of the previous page).
3.4. Disabling Cookies may make it impossible to access those parts of the Company's website that require authorisation.
3.5. The Company collects statistics on the IP addresses of all visitors. This information is needed in order to identify and resolve technical problems, and to monitor the lawfulness of transactions and of any other activity on the website.
4. PURPOSES OF COLLECTING THE USER'S PERSONAL DATA
4.1. The User's personal data are collected by the Website Administration and the Company for the following purposes:
4.1.1. To identify a User who has completed registration on the website and/or provided personal data by completing and submitting the relevant web form on the Company's website, for the purpose of receiving more detailed information about the services provided by the Company and/or the Company's other products.
4.1.2. To grant the User access to personalised resources of the Company's website.
4.1.3. To establish feedback with the User, which includes in particular making calls, sending requests and notifications concerning use of the Company's website and the Company's offer of its services, processing user requests and applications, and providing other services and taking other actions at the User's request.
4.1.4. To determine the User's location for the purpose of establishing whether the Company is able to provide the relevant services.
4.1.5. To confirm that the data provided by the User are complete and accurate.
4.1.6. To create an account, if the User has expressed the wish to do so.
4.1.7. To notify the User of the status of their order, where an agreement on cooperation has been reached between the Company and the User.
4.1.8. To ensure that any problems arising in the use of the Company's website are resolved as quickly as possible through effective client and technical support.
4.1.9. To inform the User in good time of the Company's current and exclusive offers, to provide news about the activities of the Company or its partners, and, where the User has given consent, to share other information.
4.1.10. To advertise the Company's services, where the User has given consent.
4.1.11. To provide the User with access to the Company's websites or services, thereby helping the User obtain products, updates and services.
5. METHODS AND PERIODS OF PROCESSING PERSONAL INFORMATION
5.1. The period for processing the User's personal data is not limited by the Privacy Policy. The processing period may be governed by the User's consent to the processing of such data. Processing may be carried out by any method provided for by law, in particular by means of personal data information systems, which may be operated automatically or without automated means.
5.2. Personal data processed by the Website Administration and the Company may be transferred to third parties where this is required for the Company to perform its obligations to the User and/or where provided for by the terms of the User's consent to the processing of their personal data.
5.3. Personal data processed by the Website Administration and the Company may be transferred to authorised state bodies of the Russian Federation, and to other parties in the cases provided for by the legislation of the Russian Federation.
5.4. If personal data are lost or disclosed, the User is notified of this by the Website Administration or other authorised employees of the Company. In such a case the latter, together with the User, are obliged to take every possible measure to prevent losses and other adverse consequences caused by such circumstances.
5.5. All actions of the Website Administration are aimed at preventing third-party access to the User's personal data, except in the cases described in clauses 5.2 and 5.3 of this Privacy Policy. To protect user data the Website Administration has in place a set of organisational and technical measures.
6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to:
6.1.1. Provide the relevant information about themselves.
6.1.2. Update and supplement the information provided if it changes.
6.2. The Website Administration and the Company are obliged to:
6.2.1. Use the information received solely for the purposes set out in section 4 of this Privacy Policy.
6.2.2. Ensure the confidentiality of the information received from the User on the terms of this Privacy Policy and of the User's consent to the processing of personal data, and in accordance with the requirements of the legislation of the Russian Federation.
6.2.3. Take precautions to ensure the confidentiality of the personal data provided by the User.
6.2.4. Block, suspend the processing of, delete or take other lawful action in respect of the User's personal data from the moment the User, their legal representative or an authorised body makes a corresponding request in accordance with the requirements of the legislation of the Russian Federation.
7. LIABILITY OF THE PARTIES
7.1. Where the Website Administration and the Company fail to perform their obligations and the User consequently incurs losses through the unlawful use of the information provided, liability rests with the Company. Actions of the Website Administration and the Company that do not contravene the requirements of the legislation of the Russian Federation, this Privacy Policy or the terms on which the User gave consent to the processing of their personal data do not constitute a breach.
7.2. The Website Administration and the Company bear no liability where the User's personal data are disclosed or lost for the following reasons:
7.2.1. The User's personal data became publicly available or became known to particular third parties through no fault of the Website Administration or the Company before the moment they were lost or disclosed by the Company.
7.2.2. The User's personal data were known to third parties before they became known to the Website Administration or the Company.
7.2.3. The User's personal data were disclosed with the User's consent.
7.2.4. In other cases provided for by the legislation of the Russian Federation.
8. RESOLUTION OF DISPUTES
8.1. In the event of a disagreement between the User, on the one hand, and the Website Administration or the Company, on the other, a pre-court claims procedure is recognised as mandatory.
8.2. The party receiving a claim is obliged, within 30 calendar days of receipt, to notify the other party in writing of the consideration of the claim and the measures taken.
8.3. A dispute may be referred to the relevant court of the Russian Federation after 30 calendar days have elapsed from the moment the claim was received by the addressee (the other party). Relations between the User, on the one hand, and the Website Administration or the Company, on the other, are governed by the legislation of the Russian Federation.
9. ADDITIONAL PROVISIONS
9.1. The Website Administration or the Company is entitled to amend the provisions of the Privacy Policy in force, and equally to declare this document no longer valid (to revoke it), without prior notice to the User or obtaining the User's consent.
9.2. A new Privacy Policy takes effect from the moment the new version is published on the Company's website, unless otherwise stated in that Privacy Policy or communicated separately by the Website Administration or the Company.
9.3. All suggestions, requests, demands or questions concerning this Privacy Policy or the procedure and terms for processing the User's personal data should be sent through the feedback section located at: https://www.gencentre.ru, or by email to the following address: info@gencentre.ru, or by sending a written notice or message to the Company's registered address.
9.4. The Privacy Policy in force is published on the Company's website and can be viewed at: https://www.gencentre.ru.
Updated 14 August 2017.
